Frequently Asked Questions
Everything you need to know about your Byrna shopping experience.
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days, while expedited options are available at checkout for faster delivery.
How do I initiate a return or exchange?
We offer a 30-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How can I ensure I am ordering the right size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or checking the specific fit notes in the product description.
What payment methods do you accept?
Byrna accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Affirm.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we partner exclusively with factories that adhere to fair labor standards.
How do I track my package once it has shipped?
Once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.